We, as a merchant, provide both products (goods) and services
(information) to our customers.
Unlike companies that provide a tangible product that can
be returned for a refund, our product is information. It can be
used immediately upon viewing, and there is no product to
return. Once a service has commenced, there can be no
refund. Our services are the absolute best we can make
them. Just as with the Stock Market, our customers must
recognize that the information cannot be guaranteed, and
that past performance is not a promise of future results.
What is guaranteed is that each and every customer will
receive the service that was purchased in full.
If merchandise or products are ordered through a Direct
Mail advertisement or via the Internet, the guarantee, if any,
is included in the mailing, promotion or service description.
Our advertising will also include the terms and conditions
for refunds on any books, publications and/or systems purchased.